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  3. Marina Manager-Direttore Porto Turistico - Open position

Marina Manager-Direttore Porto Turistico

Punta Faro, Italy

Role purpose:

Ensure efficiency of operations and financial performance of the entire marina asset, aiming to maximize the potential of the facility

Check out on LinkedIn: https://www.linkedin.com/jobs/view/4295014398/?capColoOverride=true


Key accountabilities & Decision ownership

  • Business management
  • Works directly with the Regional Operations Director and Chief Operation Officer (COO) to develop the marinas’ operating budgets, including detailed business plans
  • Develops, implements and reports on the annual marina business plan including all marina operating budgets, marketing plans, customer service improvement programs, staffing plan, etc.
  • Ensure the defined unified customer experience in the marina. Provides the highest level of customer service in a friendly, helpful manner while accurately responding to the customers’ needs.
  • Ensure constant Marinas’ operational improvement.
  • Guarantee achievement of marina operating objectives
  • Provides monthly and annual reports on marina
  • Ensures that all marina staff and direct reports maintain the standards;
  • Manages all employees effectively and in accordance with all established HR policies.
  • Carries out regular performance reviews and staff meetings
  • Nurture a customer service culture and ensure all staff understand and adhere to these standards
  • Ensure customer requests, inquiries and leads are appropriately addresses
  • Ensures all property and assets are maintained, monitored and presented in a manner that is in keeping with the marina standards
  • Conforms to all corporate and marina policies and procedures, ensuring that all marina staff conduct their duties in the same manner
  • Meets established quality standards for all marina related operations;
  • Maintain sites and facilities (land and water) to ensure a clean and safe environment for customers and employees
  • Ensure compliance with Environmental and safety regulations and report all incidents and areas for improvement. Work with HS&E officer to ensure all relevant risks are addressed

Core Competencies, knowledge and experience

  • High customer Orientation and management skills
  • Problem solving, Decision making,
  • Excellent interpersonal /communication skills
  • Continuously looking for opportunities to increase profitability
  • Ability to organize self and others, prioritize work and focus on Quality Improvement
  • Multitasking with an eye to detail
  • Integrity
  • Ability to effectively adjust to major changes in work tasks or the work environment

Must have professional / technical qualifications


  • Bachelor degree or equivalent
  • Five (5) years related experience and/or training; or equivalent combination of education and experience. Preferred qualifications in Business Management, Hospitality and Asset Management.
  • Fluent in English, both speaking and writing
  • Advanced knowledge in MS Office Applications, especially Excel


Key Performance Indicators


  • Business / Marina performance
  • Customer Experience (NPS)

Lavoro in sede presso D-Marin Punta Faro a Lignano Sabbiadoro


Apply for this position

Join us in a management role and enjoy an attractive salary. On top of our generous benefits, including discounted marina services, professional development opportunities.

Any doubts?

See role description

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