I’m responsible for making sure everything runs smoothly and safely, from coordinating the docking and undocking of yachts to managing berth allocations for maximum efficiency. My key duties include maintaining detailed records of all boats and ensuring we’re compliant with maritime laws, environmental standards, and safety regulations. I’m on-call 24/7 for emergencies and lead the response if anything goes wrong. I’m also the main point of contact for yacht owners, captains, and guests, making sure their needs are met and resolving any issues to keep them happy. I manage the dock handlers, set their shifts, and make sure everyone follows safety protocols. On top of that, I oversee the maintenance of marina facilities, ensuring everything is in top shape for our guests. My job is a mix of operations, customer service, safety, and team leadership, all while ensuring the highest standards of service and safety for everyone at the marina.